FAQ

What is iscribe?

It’s a big boon to the Home tuition experts as it ensure all tuitions can be conducted Online and the teacher can write and explain all complex equations & drawings. Benefit:

1) The students can save the travel time, hassles & Money.

2) The tutor can take more classes & event coach students who are far away.

What is Warranty/Guarantee for this product?

12 months from the date of delivery for the Pad & Pen, USB cable 6 months warranty. This does not cover any physical damage. No warrant for accidental damage or damage arising out of improper use of the device and any damage to the device caused by voltage fluctuations.

What if the Product is received as Dead on arrival?

It will be replaced based on the technical evaluation.

In Case of any service/repairs where/whom do they approach or call?

They will have to contact the service center in Bangalore. Software related issue will be handled online.

What is the number they need to call for some troubleshooting/Help?

Contact: 9880146864

What are the refill specifications?

D1 half metallic refill. Available separately in the market

What are the Product specifications?

A4 size electronic pad (230 X 330 mm)

Back up Service or call centre number?

Write to care@iteltronics.com.

Website and Factory address?

https://www.iteltronics.com/

What are the operating systems it supports?

As of now it supports Windows 7 and above only

How is it better compared to Digital pads like Digitizers and others.

Digitizers are designed for drawing and creative art. It can also be used for teaching, but requires practice as user need to view the screen while writing. However, iScribe allows you to enjoy the feel of writing with a normal pen on Paper. Hence you can see what's written. in the digital board you have to see it on the screen.

How to charge the pen and how long does it last.

The Pen can be charged using the normal USB cable supplied along with product. Full charge will last for 15 hours of writing / contact time.

What is the delivery time ?

All dispatches of the product will done within 24 hours of receiving the payment.

How do I get the updates on the software.

An upgrade message will be sent to all the registered mobile number & Email ID with the download page link

Can I get the training module.

Yes, Quick start guide is added along with the product. The same also can be downloaded from www.iteltronics.com/downloads

What is the biggest advantage (USP)of this product.

i) It helps the teacher to maintain eye contact with the students while working & solving complex  equations. hence having a better control & impact on the class.

ii) All the notes can be saved and shared to the students by PDF after the class.

iii) Once the content is created the teacher can replay the same for the subsequent batches multiple instances.

How are the files saved

There are two ways to save the files:

a) They are saved in the folder configured by the user. These files can be named and also all the files saved with the time stamp for easy reference.

b) There is also an option to export and save it as PDF file. The same can be shared.

What is the technology used ? (can be avoided)

The Hardware is Writing Board with build in sensors & Infrared rechargeable pen. The Software is a iteltronics patented product build over seven years of R&D.

Can I take this abroad.

Yes you can. However, there is no service support outside India As of now.

Which are the institutions/teachers using inscribe.

Over last few weeks from our launch, current customers base includes IIT-B, VNIT(Nagpur), IIT-Dharwad, Anna University(MIT IISC-Bangalore MS Ramaiah Institute IT, RGPV-Bhopal, Rajagiri Cochin University College - Cochin, MNIT, NIT-Calicut BMS-IT, MKM School Crescent School Kumaran School Vemana, KC High School, SVIT and more

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